A LITTLE CLOSER, FROM ANYWHERE

Distance happens.
Stay connected.

Send mobile top-ups to family and friends abroad.

Clear pricing. Secure checkout.

A man smiling at his phone in a bright, welcoming home

AVAILABLE NOW

Top up the people who matter.

Currently available for these destinations and their supported carriers.

Send a top-up
  • HaitiDigicel · Natcom
  • Dominican RepublicClaro · Altice · Viva
More destinations Coming soon

Mexico · Guatemala · Honduras · El Salvador · Colombia · Jamaica · Venezuela

Not currently available for top-ups.

HOW IT WORKS

From your phone to theirs.

  1. Enter their number

    Start with the mobile you want to top up.

  2. Choose a top-up or plan

    Pick an available option for their carrier.

  3. Pay securely

    Review the details and total before you pay.

WHY BELSEND

Clear from start to finish.

Your total, upfront

See the top-up amount and BELSEND fee before checkout.

A secure checkout

Review first. Enter your payment details at checkout.

Keep track of your top-ups

Find your top-up history and saved recipients in your account.

THE BELSEND APP

BELSEND in your pocket.

Everything you need to top up, right from your phone.

  • Choose top-ups and plans
  • Keep recipients close
  • See your top-up history
iOSComing soon
AndroidComing soon
BELSEND app preview: Haiti carrier plans with a masked example recipient
BELSEND app preview: Dominican Republic carrier choices with a masked example recipient
App preview

GOOD TO KNOW

A little clarity.

Answers before you send.

Help
What is a mobile top-up?

A mobile top-up adds prepaid balance or an available plan to someone’s phone. Enter their number, then choose an option for their carrier.

Where can I send a top-up?

Haiti and the Dominican Republic are currently available. Sending and payment are available to eligible customers in the United States.

Which mobile carriers are supported?

Digicel and Natcom in Haiti; Claro, Altice and Viva in the Dominican Republic. Available top-ups depend on the carrier.

Will I see the full price first?

Yes. Review the top-up amount, BELSEND fee and total before you pay.

How do I know my top-up is complete?

Check the status page after checkout. If it shows Processing or Checking, wait for the final result before sending again.

Can I send data or a plan?

Yes, when available for the recipient’s carrier. You’ll see the included benefits and any validity period before choosing.

What happens if a top-up fails?

If it fails before delivery, we won’t intentionally complete the charge. A temporary hold may remain while your bank releases it. Delivered top-ups are generally non-refundable.

How can I get help?

Visit Top-up help or email support@belsend.com. For a purchase issue, include information that identifies the transaction. Never email your full card number or security code.